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National transportation system
How we oversee market entry/exit and administer regulations
Air transportation Rail transportation Marine transportationOverview
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the prosperity and social fabric of the country as a whole.
Broadly speaking, to implement this mandate, we:
- administer regulations and issue determination, including;
- Maximum Revenue Entitlement (MRE) for the movement of certain western grains by Canada's class 1 railways;
- Certificates of Fitness, permitting federally-regulated railways to operate;
- Licenses and other temporary authorities for commercial air operations in Canada;
- Coasting Trade determinations for the issuance of licenses by the Canada Border Services Agency to foreign marine vessel operators; and
- Canadian status, financial fitness and issuance level determinations for air licensees.
- help resolve disputes using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and adjudication.
- provide information and guidance about the rights and responsibilities of transportation providers and users, and the Agency's legislation and services.
Air transportation
Air Passenger Protection Regulations (APPR)
APPR Guidance
- Application of the Air Passenger Protection Regulations: A Guide
- Communicating Key Information to Passengers: A Guide
- Baggage Requirements for Domestic Services: A Guide
- Tarmac Delay Standards of Treatment and Disembarkation: A Guide
- Types and Categories of Flight Disruption: A Guide
- Denied Boarding: A Guide
- Flight Delays and Cancellations: A Guide
- Seating of Children with an Accompanying Passenger on an Airplane: A Guide
Other Air Industry Guidance
- Licence and charter permits
- New Sample tariff for airlines
- Tariffs – Requirements
- Sample tariffs for air carriers
- Transport agreements
- Air price advertising requirements
- Interline baggage rules
- Effective December 28th, 2019 - Notification to Air Carriers of Upward Revision of the Limits of Liability Governed by the Montreal Convention
- Notice to Industry: Applications for Exemptions from Subsections 115(1) and 138(3) of the Air Transportation Regulations (ATR)
- International Air Charters: A Guide
What you need to know when your air travel is disrupted
Rail transportation
- Rail overview
- Rail Help Line
- Federal railway companies
- Railway Crossings
- Railway line construction and relocation
- Railway line transfer or discontinuance
- Western grain: Maximum Revenue Entitlement Program
- Accounting, rates and cost determinations
- Certificates of fitness (licences)
- Noise and vibration
- Long-Haul Interswitching
- Guides and tools for rail
Marine transportation
Types of disputes we can resolve
Dispute resolution methods
We strongly encourage parties to use facilitation or mediation. The vast majority of disputes handled by the Agency are resolved through these quick and less adversarial methods.
We also offer adjudication, as well as arbitration services for certain types of disputes.
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