Publications

Displaying 1 - 10 of 239 publications
Sample tariff — containing rules applicable to scheduled services for the transportation of passengers and their baggage between points in Canada and points inside and outside Canada
Published February 2021 Part I – General tariff information Explanation of abbreviations, reference marks and...
2021-02-26 | Sample Tariffs
Future-Oriented Statement of Operations for the Years Ending March 31, 2021 and March 31, 2022
Future-Oriented Statement of Operations (Unaudited) For the year ending March 31   Forecast Results 2020- 21 Planned Results 2021- 22 Expenses...
2021-02-25 | Future-Oriented Financial Statements
Summary of the Regulations Amending the Accessible Transportation for Persons with Disabilities Regulations and the Canadian Transportation Agency Designated Provisions Regulations
Alternate formats available PDF - Audio - ASL - LSQ Summary of the Regulations ASL version of this chapter...
2021-02-16 | Information Bulletins
Summary of the Proposed Accessible Transportation Planning and Reporting Regulations
Alternate formats available PDF - Audio - ASL - LSQ Introduction ASL version of this chapter  ...
2021-02-11 | Resource Tool
Departmental Plan 2021-2022
Alternate format available PDF Message From the Chair and Chief Executive Officer The 2020-21 reporting year that is...
2021-02-09 | Departmental Plans / Reports on Plans and Priorities
Application of the Air Passenger Protection Regulations: A Guide
1. Purpose This is a guide explaining the types of flights to which the Air Passenger Protection Regulations (APPR) apply. It discusses: the...
2021-01-22 | Guides
Communicating Key Information to Passengers: A Guide
1. Purpose Clear and timely communication of accurate information to passengers, including in cases of flight disruptions, is critical to ensuring a...
2021-01-22 | Guides
Baggage Requirements for Domestic Services: A Guide
I. Purpose This guide explains what airlines must do to meet baggage requirements of the Air Passenger Protection Regulations for domestic...
2021-01-22 | Guides
Tarmac Delay Standards of Treatment and Disembarkation: A Guide
I. Purpose This is a guide explaining passenger rights and airline obligations during a tarmac delay. These apply to flights to, from and within Canada,...
2021-01-22 | Guides
Types and Categories of Flight Disruption: A Guide
1. Purpose This is a guide explaining the types and categories of flight disruption included in the Air Passenger Protection Regulations. These...
2021-01-22 | Guides